Shipping

Mech Tools Shipping & Delivery Policy

 

🚚 Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

⏱ Order Processing

Parcel Post orders are typically processed within 2–4 business days (excluding weekends and public holidays).

Express orders are typically processed within 1–2 business days (excluding weekends and public holidays).

Mech Tools is based in Victoria, Australia. Orders received on Victorian public holidays will be processed on the next business day.

Once dispatched, you will receive a shipping confirmation email with tracking details.

🚚 Delivery Timeframes

We ship all orders Australia-wide using Australia Post.

Estimated delivery times:

  • Standard Shipping (Australia-wide): 2–8 business days
  • Express Shipping (Australia-wide): 1–4 business days

Delivery timeframes are estimates only and may vary depending on location, public holidays, carrier delays, and other circumstances outside our control. Delivery timeframes are provided as a guide only and do not constitute a guarantee.

📍 Shipping Locations

We currently ship Australia-wide only.

For bulk or trade orders, please contact us for custom freight pricing.

🔎 Order Tracking

Once your order has shipped, you will receive a tracking number via email.

You can use this to monitor your delivery via the Australia Post website.

📦 Authority to Leave (ATL)

If you select Authority to Leave, Australia Post may leave your parcel in a safe place at your address.

Mech Tools is not responsible for parcels lost or stolen after being marked as delivered.

If you require signature on delivery, please select the appropriate shipping option at checkout.

⚠️ Delayed or Missing Parcels

If your parcel is significantly delayed or appears lost in transit, please contact us at:

mechtools.contact@gmail.com

We will lodge an investigation with Australia Post and assist in resolving the issue as quickly as possible.

Incorrect Address

Please ensure your shipping address is correct at checkout. MechTools is not responsible for delays or losses caused by incorrect or incomplete address details.